Free Help Desk Ticketing System for Small Business

The powerful Zendesk alternative you've been waiting for. Manage support tickets, knowledge base, and customer communications — all from a Chrome extension. 100% free.

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Why Choose Free Help Desk?

Everything you need in a customer service ticketing system, without the enterprise price tag.

Traditional Help Desk Software
  • $55+/agent/month
  • Complex setup & training
  • Feature bloat
  • Locked into contracts

Powerful Features for Your Support Ticket System

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Smart Ticket Management

Create, track, and resolve support tickets efficiently. Automatic email notifications keep customers informed at every step.

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Knowledge Base

Build a searchable help center with rich text articles. Reduce ticket volume by helping customers find answers themselves.

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Email-to-Ticket

Forward support emails to automatically create tickets. Never miss a customer inquiry again.

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Embeddable Help Widget

Add a customizable help widget to your website. Customers can search your KB and submit tickets without leaving your site.

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Custom Branding

Upload your logo, set brand colors, and customize the customer experience to match your company identity.

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Reports & Analytics

Track ticket trends, resolution times, and customer satisfaction with built-in reporting dashboards.

Macros & Canned Responses

Save time with pre-written responses for common questions. Respond faster without sacrificing quality.

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Zendesk Import

Already using Zendesk? Import your existing knowledge base articles with one click.

Perfect For

👨‍💼 Freelancers
🏪 Small Businesses
🚀 Startups
🛒 E-commerce Stores
💻 SaaS Companies
🏢 Agencies

Ready to Transform Your Customer Support?

Join thousands of businesses using FreeHelpDesk to deliver exceptional customer service.

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